Company: Savage Rose (2013-01-31)
Amazon Price: $0.89
Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience."
--Guy Kawasaki, author of Enchantment and former chief evangelist of Apple
"Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business you are in, there are insanely valuable lessons in this book!"
--Garr Reynolds, author of Presentation Zen and The Naked Presenter
"At its core, this book is not about Apple. It's about delivering the best experience possible." --Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc.
"An exciting resource for any business owner in any country who wants to reimagine the customer experience."
--Loic Le Meur, CEO, LeWeb
"Why can't other retail experiences be as great as an Apple store's? Not only does Carmine Gallo answer that question brilliantly, but he shows precisely how to make sure your customers never ask it about your business."
--Matthew E. May, author of In Pursuit of Elegance and The Laws of Subtraction
"Carmine Gallo gets to the magic of Steve Jobs: Touching people's lives. This simple, yet delightful vision should be at the heart of every retail interaction in the world today."
--Peter Steinlauf, Chairman, Edmunds.com
"This magnificent collection of insights illuminates the way for anyone who wants to create a truly great experience, whether in retail, service, or software. "
--Dan Roam, author of The Back of the Napkin and Blah Blah Blah
Reinvent your business to deliver Apple-like customer satisfaction and profits
In The Apple Experience, internationally bestselling author Carmine Gallo details the principles and practices behind this total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same high standard of service.
Carmine Gallo interviewed professionals at all levels who have studied Apple, and he spent hundreds of hours observing the selling floor in Apple’s retail space and learning about Apple’s vision and philosophy. Using insights and data from these sources, he breaks down Apple’s customercentric model to provide an action plan with three distinct areas of focus:
Inspire Your Internal Customer with training, support, and communications that create a “feedback loop” for improving performance at every level
Serve Your External Customer with irresistible brand stories and dedicated salespeople who embody the APPLE five steps of service-- Approach, Probe, Present, Listen, End with a fond farewell
Set the Stage by ensuring that no element is overlooked in creating an immersive retail environment where customers can see, touch, and learn about your products
With The Apple Experience, you can improve the return on your investment in retail by adding real value to every customer interaction. Better still, any business that deals with people--employees or customers--can adopt the techniques to achieve Apple-like market dominance by enriching lives, building loyalty, and reimagining the customer experience.
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Author: Carmine Gallo
Company: McGraw-Hill Education (2012-04-13) (2012-04-13)
Company: The Ringtone Company (2014-02-24)
Amazon Price: $8.99
A spot-on extra soft and super comfy hoodie she'll reach for every timeCompany: The Children's Place Children's Apparel
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Guide Coat is an aerosol coating that helps detect low spots, sand scratches or other minor imperfections prior to sanding primer. Guide Coat Black provides a visual guide to a smooth surface when sanding most primers. The quick drying formula won't clog sandpaper.Company: SEM (2014-08-30)
List Price: $8.19
Amazon Price: $5.68
red 4x2Company: Sticker Kings
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Company: Clean Slate/Work (2009-03-18) (1996-05-23)
Amazon Price: $0.99
At Plum Organics, we believe that all children deserve access to healthy, wholesome foods. We want kids to grow, learn, and play... and one day change the world. Plum kids know that what’s good for you should taste good too. Our organic packable snacks make it easy to nourish your kids with yummy, balanced nutrition. From lunchtime to on-the-go kids never stop, and neither does Plum. So grab a snack from our whole line of fruits, grains, yogurts, and yes even veggies! We’ll be there anytime with real organic foods to inspire a joy of eating and energy for exploration. A Mashup of pure, organic fruit fun! We’ve taken real organic fruits and made purees that can be eaten right out of the pouch. Plum Kids Mashups have all of the goodness of fruit without any of the prep. They’re great for tossing in the lunchbox for school lunch or snacking on the go. We like to think of them as an easy squeezy way to eat fruit! Our innovative shelf stable pouch retains freshness, flavor and nutrients of purees and offers easy feeding with a convenient, portable and resealable no mess solution for kids. Our products are certified organic, nutrient rich, free of high fructose corn syrup, trans fats, and artificial ingredients. Organic Fruit Smoothie Mashups from Plum Organics a fun, healthy snack for kids on the go!Company: Plum Kids
List Price: $44.67
Amazon Price: $17.82
The less-is-more design of the Nike Flex 2015 RN (3.5y-7y) Girls' Running Shoe wraps your foot in maximum comfort. Top to bottom, this shoe blends the best in flexibility, breathability and cushioning.Company: Nike
List Price: $72.00
Amazon Price: $71.90
The actual filter in the unit was made in the US and is an excellent filter that you can feel confident will match up to the Samsung brand without paying their high prices.Company: Waterfall Filter Company
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Amazon Price: $18.99
Building on the success of her first videogame, star fitness trainer Jillian Michaels returns to Wii with a new and improved fast-paced, high-intensity workout in Jillian Michaels' Fitness Ultimatum 2010. Set on a rugged, Pacific jungle island, players will enter a Hell Week-style boot camp filled with many new features and workout modes for 2010, including more accurate motion tracking and a calendar system enabling the user to program routines on a period of up to 6 months. Finally, you'll never train alone with direct feedback and motivation from Jillian for greater results! Game design by health and wellness expert Jillian Michaels: > Features Jillian's motion-captured movements > Fitness routines created by Jillian > All-new audio from JillianCompany: Majesco Sales Inc. (2009-09-30) (2009-10-06)
List Price: $19.99
Amazon Price: $8.85
Used Price: $0.93
The Beatles are the most famous songwriters of the twentieth century. Their songs are known by people of all ages. These beautiful instrumental interpretations of the Beatles' sweetest melodies are just the thing for a hard day's night. They will glide your little one across the universe, through an octopus's garden, and lay them down in a golden slumberland.Artists: Rockabye Baby!
Company: Rockabye Baby Music (2009-01-27) (2009-01-27)
List Price: $16.98
Amazon Price: $9.49
Used Price: $1.78
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